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Key account manager

Zug
Festanstellung
Swisslinx
Key Account Management
Inserat online seit: 21 August
Beschreibung

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von: Swisslinx

Job description:

- Build and maintain long-term relationships with key customers across packaging value chains, including brand owners, co-packers, and converters.

- Understand customer requirements and offer tailored solutions leveraging product capabilities from multiple production sites.

- Support new packaging development initiatives and collaborate directly with client teams.

- Identify new market opportunities and help grow the customer base.

- Develop and implement sales strategies to meet revenue targets and strengthen market position.

- Monitor industry trends, competitor moves, and client behavior to inform strategy.

- Collaborate closely with production, logistics, R&D, and quality teams across locations.

- Ensure seamless execution of orders and high service standards.

- Track account performance and customer satisfaction using defined KPIs.

- Lead negotiations on pricing, terms, and contracts to ensure mutual benefit and compliance

- Act as a key point of contact for both technical and commercial matters.

- Represent the company at industry events, trade fairs, and client meetings.

About the customer:

On behalf of our client, we are seeking a commercially driven Key Account Manager to manage and expand strategic relationships in the packaging sector. This role focuses on driving revenue, ensuring project delivery, and maintaining high customer satisfaction across a diverse client base.

Requirements:

- Bachelor's degree in business, Engineering, or a related field.

- Proven track record in account management or technical sales within the packaging or materials industry.

- Strong communication, negotiation, and relationship-building skills.

- Knowledge of metals or flexible packaging materials is an asset.

- Native-level German; fluent English; additional languages are a plus.

- Proficiency in MS Office and ERP systems (preferably SAP).

- Travel is required.

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