Bahnhofstrasse 5
3920 Zermatt
careers-zermatt@michelreybier.com
https://www.schweizerhofzermatt.ch/
Zermatt, the Matterhorn, and a guest experience that starts the moment someone walks through our door. At Schweizerhof, Rooms Division is where first and last impressions are made, and we take both seriously. From a seamless check-in to a perfectly turned room, every touchpoint reflects who we are: modern, warm, and anything but ordinary. We're looking for passionate hospitality professionals to join the team for the upcoming winter season 2024/25. If you have an eye for detail, a genuine love for people, and the drive to deliver excellence in one of the most iconic hotels in the Alps, we'd love to hear from you.
TLNT1_CH
Sales conversations, acceptance and processing of written and telephone reservations
Correspondence in German/French/English
Advising guests regarding prices and categories
Creating and keeping reservations up to date
Preparing offers, confirmations, etc. in German/French/English
Monitoring provisional bookings and following up accordingly
Checking correspondence and filing
Maintaining and updating guest records
Managing the Channel Manager (availability and rate updates)
Acting as deputy for the Revenue & Reservation Manager in their absence
Professional experience in a similar establishment, either domestically or abroad
Good spoken and written skills in German, English, and French
Team spirit, flexibility, resilience, and a strong sense of responsibility
Ability to work in an organized manner even in hectic situations
Interesting and varied work environment
Open and dynamic company structure with modern employment conditions
Team-oriented leadership style with freedom for ideas and creativity
Opportunities for development and further training
Attractive location in the heart of Zermatt
Possibility to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch
Access to a private fitness room and a variety of sports activities in Zermatt
Use of our pool during designated swimming times for employees
Professional development opportunities through our training and development programs, including access to courses offered by Ritzy
Discounts on seasonal or annual mountain lift passes with the Zermatt Residents' Card
Staff Rate Programme across all Small Luxury Hotels of the World
Opportunities for operational mobility: we support employees seeking seasonal work outside of Zermatt by offering internships in our MRH hotels