Job Summary
This is an exciting opportunity for a skilled Field Service Engineer to join our team. As a key member of our field service team, you will be responsible for the installation, maintenance, and repair of laboratory automation equipment at customer sites across Europe.
About the Role
The successful candidate will have a strong background in electro-mechanical engineering or a related field, with a minimum of 5 years' experience in field service or solving software and lab equipment issues.
Main Responsibilities
* Schedule and perform on-site maintenance, repair, and installation of Cytomat Products and other Laboratory Automation (LAI) system components and instrumentation.
* Perform on-site training relative to system service, maintenance, and basic operation.
* Keep track and maintain your local spare parts inventory.
* Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis.
* Diagnose problems over the phone and/or using remote software. Where necessary, follow up with on-site work or dispatch third-party service providers for on-site work.
* Actively supervise the status of contract, warranty, and time and material installed customers.
Requirements
* Technology diploma in Mechatronics, Electro-mechanical engineering, Electrical or Mechanical engineering, or equivalent.
* Minimum 5 years practical experience in field service or solving software and lab equipment issues.
* Validated experience with automation, robots, and/or device instrumentation.
Desirable Skills
* System-level diagnostic skills using inquiries, observations, system schematics & documentation, software tools, and communications / electrical diagnostic aids.
* Multi-disciplinary technical skills / excellent with software, electrical, and mechanical systems.
* Computers, serial communications, and software - comfortable with general use of computers, adept with serial communications cabling, Network diagnostics, and have at least a rudimentary knowledge of programming languages to be able to read a program and understand the logic.
* wiring and pneumatics (schematics, PLCs, power panels)
* Mechanical systems (CAD drawings, fasteners)
* Working proficiency of Momentum software features and operations is a plus.
What We Offer
You will receive a competitive salary, company car, and company pension scheme. You will also have outstanding development and career prospects in a globally growing organization.
Contact Information