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Managing Partner | Staffing | Recruitment | 24x7 IT Support Services | Dispatch & FTE Support | Open for Collaboration
Company Description
Enablers IT Solutions specializes in delivering tailored IT services and consultancy to empower businesses through innovative technology solutions. Our services include IT strategy, infrastructure management, software development, cloud solutions, cybersecurity, and digital transformation. By focusing on clients' unique needs, we ensure seamless integration, enhanced operational efficiency, and a future-ready approach. Our expert consultants work closely with organizations to address challenges and provide customized solutions that drive growth. Enablers IT Solutions is dedicated to being a reliable technology partner, supporting our clients' journey toward digital excellence.
Role Description
This is a contract, on-site role located in 3 locations in Switzerland for EUC L1 Deskside Technicians. The primary responsibilities include providing first-level support for end-user computing issues, performing hardware and software installations, and handling troubleshooting tasks. The technician will also assist with IT asset management, document technical procedures, and ensure timely resolution of service requests. Effective communication with users to understand their concerns and maintain customer satisfaction is essential.
We have immediate openings for Desktop Support Engineers (DSS) at three locations in Switzerland:
️Basel: Basel (6 positions)
️Kaiseraugst: (2 positions)
️Rotkreuz: (4 positions)
Requirements:
️Proven experience in desktop support and end-user computing.
️Minimum B1 German Certificate (or A2 certification from 2023 with current work experience in Germany, subject to interview evaluation).
If you meet these criteria, please share your profile or CV at your earliest convenience. We are moving quickly to fill these roles.
️Language Skills – Do you have B2-level proficiency in German?
️Work Permit Status – Do you currently hold a valid Swiss or EU work permit?
Qualifications
* Expertise in end-user computing (EUC) support, with experience in hardware and software troubleshooting
* Skills in IT asset management and documentation of technical procedures
* Strong communication skills to efficiently interact with users and understand their IT needs
* Ability to work on-site in Basel and resolve service requests in a timely manner
* Experience in a similar role or relevant IT certifications are advantageous
* Proficiency in using support tools and technologies to deliver effective solutions
* Excellent problem-solving skills and a customer-focused approach to IT support
* Strong organizational skills and the ability to manage multiple tasks simultaneously
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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