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Generalist in customer service 60 - 100 %

Biel
Valiant Bank AG
EUR 70’000 pro Jahr
Inserat online seit: 2 März
Beschreibung

Join Valiant, a leading Swiss financial service provider. Be part of a team that simplifies complexities in life.


Tasks

* Handle written inquiries via email and e‑banking portals.
* Process customer requests and conduct online account openings.
* Conduct phone clarifications with clients on compliance topics.


Skills

* Commercial training or equivalent experience, ideally in finance.
* Excellent German and good French language skills required.
* Flexibility and digital affinity to manage multiple tasks.


Simplifying together. Because life is full of possibilities. And at the same time has become complex. That is why we are looking for employees who drive simplicity forward together with us.


You will

* process written inquiries received by email or via our e‑banking portal
* independently record, check and complete customer inquiries as well as carry out online account openings
* conduct telephone clarifications with customers, including on compliance‑related topics
* flexibly assist in other communication channels as needed


You bring

* a commercial education or equivalent professional experience, ideally in the financial sector
* very good German skills in spoken and written form as well as ideally good French skills
* high flexibility to switch communication channels depending on the situation and to step in in various areas of responsibility
* digital affinity, precise working method and the ability to set priorities and ensure high quality even under high workload


Questions about the application process

Ms. Sonja Brechbühl will be happy to provide you with information.


About us

Valiant is an independent Swiss financial service provider operating exclusively in Switzerland. It offers private customers and SMEs a comprehensive, easy‑to‑understand range of financial services. Valiant is locally anchored in the following 15 cantons: Aargau, Basel‑Landschaft, Basel‑Stadt, Bern, Fribourg, Jura, Lucerne, Neuchâtel, Schaffhausen, Solothurn, St. Gallen, Thurgau, Vaud, Zug and Zurich. In addition, it is present throughout Switzerland thanks to innovative digital services. Valiant has a balance sheet total of 37.5 billion Swiss francs and employs over 1,100 employees – including over 70 trainees.

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