Meyrin, GE, CH
Fixed Term
OVERALL CONTEXT
You will join the Cartier Europe Region. It is built around 7 subsidiaries with a common vision and objectives, enriched by the diversity of each Market: UK, France, Iberia, South-East-Europe, Switzerland, Northern-Europe and Benelux & Nordics. The European Team EXCO is overseeing the commercial activity of the Maison for these markets.
MISSION
The Product Allocation Coordinator is a key contributor within our Cartier Europe Operations department. This role will be responsible for efficiently ensuring the administration of orders and deliveries to offer the highest service towards all our points of sales, in collaboration with their Retail Operating hours: Internal Boutiques, External Boutiques and Commercial partners. This person must possess an understanding of order system management and have proven experience in collaborating successfully with cross-functional teams to achieve deliverables in a client-centric luxury environment.
KEY RESPONSIBILITIES
Manage orders for all networks
Be the point of contact for products availability requests
Follow up delivery flows from product request to final delivery
Support Boutiques and POS Operations
POSM and packaging orders
SAP and Booster stock and sales support
Follow up product reservations
Claims consolidation and submission
Perform annual returns for destruction or out of range products
Be a key player for our External Boutiques and commercial specificities
Manage sellable consignment orders (creations, returns, sales)
Liaise with the Senior Product Allocation Coordinator to update/clean the backorder portfolio
Monitor and follow-up on partners backorders and ensure proper integration for invoicing
YOUR PROFILE
First experience in a Client Centric industry
Excellent computer skills in Microsoft Office with a strong focus on Excel
Experience with SAP is a plus as well as expertise in Luxury Retail Industry
Excellent collaborative & organizational skills to handle multiple tasks simultaneously
Fluent in English and Italian (or Spanish), any additional European language is a plus
Starting date : 1st of July (fixed term contract - 9 months)
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