PD-ploy is an strongIT /strongand Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. /ppWe pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the strongIT /strongcommunity, we optimize our customer‘s strongIT /strongproductivity and contribute to the organization’s success and value. /ppWe are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where strongIT /strongcounts, join us! /ph3 /h3h3Responsibilities: /h3ulli Provide operational support for OT systems in lab and production /lili Support laboratory instruments and manufacturing equipment /lili Ensure system availability, reliability, and compliance (GxP) /lili Perform: /liulli Incident resolution /lili Root cause analysis (RCA) /lili Change implementation (change control process) /li /ulli Manage hardware/software lifecycle of OT assets /lili Coordinate procurement of OT-related equipment /lili Act as interface between: /liulli Local lab/production users /lili Global IT teams /lili Vendors / equipment suppliers /li /ulli Support validation and compliance activities (where required) /lili Maintain documentation aligned with regulated standards /li /ul pstrongRequirements /strong /pulliOT / industrial IT experience (lab systems, manufacturing systems) /liliUnderstanding of GxP compliance /liliExperience with validation / regulated environments /liliStrong troubleshooting and vendor coordination /liliKnowledge of integrated IT/OT systems /liliIT support / Service Desk / Field Support experience /liliFlexible and team oriented person /liliExperienced working in multinational teams /liliFluency in English and French (spoken and written) /liliCandidates have to declare Criminal record extract not older than three months /li /ulpstrongBenefits /strong /pul liBroad range of activities, tasks, and projects /li liVouchers (B-day voucher, wedding, and new born surprise) /li liFishing for Friends program – our referral program /li liRefreshments in the D-ploy office /li liFurther development and professional advancement /li liFriendly and international working environment /li liCompany-sponsored events /li liCompetitive salary and various benefits /li /ul pIs strongIT /strongin your DNA? /p