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STORE MANAGER 100% (M/W/D) MASSIMO DUTTI ZÜRICHFor our store in Massimo Dutti Zürich Bahnhofstrasse, we are looking for a Store Manager who can lead the business with strong leadership, commercial drive, and operational excellence. As a true local entrepreneur and brand ambassador, you will be responsible for consolidating, developing, and elevating the store’s performance. You will strengthen team engagement, enhance the customer experience, and ensure sustainable growth in line with our brand standards. This role is key to reinforcing our presence in the region and driving the next stage of performance and ambition for the store.Key ResponsibilitiesLeadership & Team ManagementLead, inspire, and develop a high-performing and engaged teamFoster a culture based on collaboration, inclusion, accountability, and excellenceSet clear objectives and closely monitor individual and team performanceIdentify, coach, and develop internal talentEnsure strong succession planning and team stabilityCommercial PerformanceDrive key KPIs (sales, conversion rate, average basket, productivity, etc.)Implement local action plans adapted to the Zürich marketAnalyze performance data and proactively adjust commercial strategiesEnsure optimal stock management and product flowContinuously seek opportunities to grow turnover and profitabilityCustomer Experience & Brand ImagePosition the store as a reference in the Zürich areaGuarantee a premium and consistent customer experience aligned with brand identityOversee and optimize Visual Merchandising in full alignment with corporate standardsEnsure excellence in product presentation, windows, and in-store layoutAct as a true brand ambassador within the local communityOperational ExcellenceSupervise all store operations in compliance with Swiss regulationsEnsure strict cost control and efficient budget managementMaintain high standards in procedures, safety, and complianceDrive operational efficiency and continuous improvementProfileMinimum 3–5 years of retail management experienceStrong commercial mindset with solid understanding of Visual MerchandisingInspiring and hands-on leader with a strong sense of ownershipResults-driven with strong analytical and organizational skillsGerman is mandatory (fluent level required)Professional level of English is required
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