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Front desk officer

Bern
COLLEGE ALPIN BEAU SOLEIL
EUR 30’000 - EUR 80’000 pro Jahr
Inserat online seit: 22 Mai
Beschreibung

Front Desk Officer
The Front Desk Officer is the first point of contact for the Beau Soleil community, welcoming students, parents, staff and visitors. The role ensures the smooth operation of the reception area, manages communications, supports school events and maintains accurate records in a fast‑paced, international environment.

Key Responsibilities

Provide a warm, professional and welcoming experience to students, parents, staff and visitors.

Manage the day‑to‑day running of the reception desk and support the front‑office operations.

Handle incoming calls, emails, post and deliveries efficiently and professionally.

Support the organisation of school events, student arrival days and other key moments throughout the year.

Provide administrative support across different school departments.

Manage petty cash and other reception‑related administrative tasks.

Support the Transport and Trips departments with travel‑related administrative tasks.

Prepare and coordinate documentation required for student visa applications.

Monitor and follow up residency permit processes in line with local requirements.

Maintain accurate records and ensure confidentiality at all times.

Education & Professional Qualifications

High school diploma with administrative or tourism qualification.

Fluent in French and English (speaking, reading and writing).

Excellent IT skills including Microsoft Word, Excel, PowerPoint and Outlook.

Additional languages would be an advantage.

Experience and Skills
Experience

Previous experience in a reception, front office, customer service or administrative role.

Experience in a school or international environment is a plus but not essential.

Experience managing multiple tasks in a fast‑paced and people‑focused environment.

Person Specification

Excellent communication skills, written and oral.

Warm, professional and service‑oriented approach.

Reliable with strong attention to detail and administrative accuracy.

Calm and efficient in a fast‑paced environment.

Flexible, proactive and collaborative.

Strong organisational skills and ability to manage priorities effectively.

Confident using digital tools and administrative systems.

Applications should be made via the Beau Soleil recruitment website at https://www.beausoleil.ch/careers and should include a CV, cover letter and two professional references. The closing date for applications is Sunday, 14 June 2026.

Collège Alpin Beau Soleil is committed to safeguarding and promoting the welfare of children and young people. A police check is required prior to appointment. Beau Soleil is a member of the Nord Anglia Education group, offering staff the opportunity to benefit from professional training opportunities within a global network of schools.

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