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Customer quality specialist

Quartino
ABB
Inserat online seit: 10 Juni
Beschreibung

PpAt bABB /b, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. /p h3Job Title /h3 pQuality Manager /p h3Responsibilities /h3 ul liSupport the deployment of the quality strategy for a local organisational unit, including quality culture, systems, tools, and competent teams to achieve and exceed customer expectations while ensuring sustainable operations. /li liHelp the organisation achieve the right mix of prevention, continuous improvement, robust root‑cause analysis, quick response, and sustainable solutions to problems. /li liCollaborate with local functions to impact quality results, reach unit targets, and aim for world‑class performance. /li liAnalyze customer and process issues systematically to identify root causes and initiate cases in the Practical Problem Solving (PPS) tool to track corrective activities and ensure resolution. /li liPresent quality reports and improvement initiatives to customers, with systematic follow‑up on agreed actions. /li liDefine containment, corrective, and preventive actions. Facilitate Level 2 Quality Circles and escalates critical cases to the line manager when necessary. /li liContribute to the improvement of key quality metrics including First Pass Yield (FPY) manufacturing, Supplier PPM, Customer DPU, and overall Cost of Poor Quality (COPQ). /li /ul h3Working Conditions /h3 pHybrid work model. The role contributes to the Power Protection, Smart Power division in Quartino, Switzerland. /p h3Qualifications /h3 ul liBachelor's degree in Electrical Engineering or related field. /li liMinimum 5 years of experience in quality or an equivalent role. /li liDeep understanding of quality processes, problem‑solving methodologies, and continuous improvement tools. /li liExcellent communication and interpersonal skills with proven ability to engage stakeholders at all organisational levels. /li liFlexibility to work beyond standard hours and perform effectively under pressure. /li liFluent in English and Italian (written and spoken). /li liLean Six Sigma Green Belt certification is a plus. /li liWillingness to travel up to 10% of the time for customer visits and site inspections. /li /ul h3EEO Statement /h3 pABB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected status. /p /p #J-18808-Ljbffr

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