Overview
Data Scientist, customer activation in swiss retail banking (80-100%)
Join to apply for the Data Scientist, customer activation in swiss retail banking (80-100%) role at neon.
neon is a Zurich-based FinTech focused on transforming how we engage with customers, supported by a capable and innovation-driven data team.
Responsibilities
* Activation & Growth: Be a key driver of strategic initiatives that boost customer activation, engagement, and retention.
* Customer Insights: Build segmentation and behavioral models to understand customer needs, predict future actions, and guide personalization strategies.
* Crossfunctional enablement: Collaborate with marketing teams for offer personalization at scale, defining customer journeys and campaigns.
Requirements
* 5+ years of professional experience on the intersection of CRM and data in retail banking in Switzerland.
* Deep understanding of retail banking customer behaviour, lifecycle and segments.
* Track record of conversion & response optimization. Designing, testing and implementing actions that improve conversion rate.
* Feature engineering on high-dimensional, time-series transactional datasets.
* Customer value & retention modeling with Customer Lifetime Value (CLV), next-best-offer and churn propensity.
* Applying machine learning techniques for commercial impact (Python and SQL).
Benefits
* Modern Data Stack: Access to cutting-edge tools and technologies to keep you at the forefront of your field.
* Team Spirit: A young, motivated team with flat hierarchies that supports each other and celebrates success together.
* Development Opportunities: Numerous possibilities for personal and professional growth in a dynamic working environment.
* Flexible Work Options: Remote work available on Mondays and Fridays (with further options upon consultation) and flexible working hours.
We look forward to receiving your CV and a three-sentence motivation letter. Invitations for the first interviews will be sent out starting from the 17th of September.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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