A growing medical software company in Bern, Switzerland is seeking a Customer Support Representative. This remote role requires 3+ years of experience in customer support, familiarity with B2B SaaS environments, and fluency in both English and German. Responsibilities include managing ticket systems, communicating with customers, and collaborating with internal teams. Candidates must be able to work at least five hours during CET hours. Opportunities for career advancement within the company are available. #J-18808-Ljbffr