Communications & Community Coordinator
Working within a small team, the Communication & Community Coordinator leads StoryBoard’s communications, community engagement, and event operations, and supports fundraising enablement. The role requires autonomy, communication skills, project management, and strong interpersonal abilities.
Role Description
Events & Hospitality
* Planning and delivery of events at the StoryBoard House and support for off‑site events: contractor management, invitations, on‑site setup, post‑event reporting and content capture.
* Operate logistics for the Geneva leg of the AuthenticA & Indigenous Series Lab with the Series Lab Partnership Manager: travel, catering, schedules, day‑to‑day hospitality and industry events.
* Oversee StoryBoard House operations: manage the house for events and residencies, general maintenance and suppliers; ensure systems are documented and improved.
Communication & Content
* Own and implement the editorial calendar based on the digital content marketing plan, aligned with StoryBoard’s voice & brand: create engaging content for social media (LinkedIn and Instagram), lead bi‑monthly newsletter planning, content and layout, including impact, partner updates and industry opportunities; manage website content: news, programmes, partners, alumni showcases; manage grantee & alumni relation to gather information and updates; promote grantees’ impact campaigns through Call to Action page.
* Support for fundraising documents with the ED and program leads: sales decks, one‑pagers, impact snapshots, case studies and event reports.
* Prepare general presentations: content and design.
* Produce a monthly media/industry review.
* Support StoryBoard Impact Fund Manager to monitor current and potential campaigns.
Community
* Maintain and activate alumni, grantees and network through updates, spotlights and opportunities.
* Support network development: industry experts, philanthropies, cultural partners, funders… including a focus on the International Geneva network.
* Manage the info@ inbox, including first review and filter of grant requests.
* Nurture and segment our CRM to serve outreach, partnerships, alumni and donor stewardship.
Qualifications and Expertise
* Mandatory fluency in French & English; any other language is an asset.
* Aligned with StoryBoard mission and values; with a strong interest in media, culture and advocacy.
* Excellent written and oral communication; editorial judgment and attention to detail.
* Strong project management and organizational skills; ability to run multiple priorities with structure and being proactive and solution‑orientation.
* Genuine sense of hospitality and care, ensuring guests, partners, and residents feel welcomed and supported at the StoryBoard House; great interpersonal skills.
* Capacity to produce communications supports and run small‑scale professional events.
* Comfortable using a CRM database (HubSpot), social media tools (LinkedIn and Instagram), website CMS, G‑Suite and virtual platforms.
* Interest in Geneva cultural community.
Profile
* Bachelor’s degree minimum: Communications / Marketing, Cultural Management, Journalism, International Affairs; or related.
* Minimum 1 year of experience in communications, events and/or community management.
* Experience in non‑profit, philanthropy or social‑impact media is an asset.
* We are committed to creating an inclusive environment and encourage candidates from diverse backgrounds to apply.
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