Employment Type: Permanent
Contract Duration
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
* Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
* With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
* Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
* We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
* We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off
About The Team You Are Joining
IATA Events provide organizations active in air transport with an essential arena for insight, discussion and cooperation on industry-related issues. Your will join the IATA Event Operations team as Assistant Manager Event Operations and therefore work in a fast pace, multi-disciplinary and diverse environment. If you have excellent organizational and communication skills, a high-level of initiative and strong cultural awareness, enjoy engaging with internal and external stakeholders and are interested in events and in the air transport industry, we strongly encourage you to apply to this position. You will report to the Senior Manager Event Operations, and will be supporting the administration, operations and logistics of the annual global IATA events.
What Your Day Would Be Like
* As an Assistant Manager Event Operations, you'll play a pivotal role in delivering seamless and impactful events. Your day will be dynamic and varied, including:
* Building and managing event registration websites using CVENT, ensuring a smooth attendee experience from start to finish
* Coordinating sponsor activities, from processing contracts to managing registrations and ensuring visibility across all event touchpoints
* Handling venue and supplier logistics, including contracts, payments, and ongoing coordination to keep everything on track
* Managing grants administration, ensuring accurate data coordination and timely reporting
* Collaborating with internal stakeholders, incl. core teams and support functions, aligning on event goals, deliverables, and timelines
* Overseeing host airline agreements in SAP and LCP, ensuring compliance and smooth execution
* Maintaining the exhibitor portal, keeping content up-to-date and supporting exhibitor needs
* Producing and managing SPEX brochures, working closely with design and content teams
* Providing on-site event support, being the go-to person for operational excellence during live events
* Tracking accruals and budgets, ensuring financial accuracy and transparency
* Drafting pre- and post-event communications, including "Know Before You Go" guides, event app content, and MC notes to ensure everyone is informed and engaged
We would love to hear from you if
You hold a university degree in a related field (marketing, event management, business) and you have 2-5 years of experience in a related field
You master MS Office (Excel, Word, PPT, etc.), and you have ideally knowledge of SAP, Adobe - Creative Suite and HTML/SharePoint
You have experience working with CVENT registration platform
You can prioritize multiple projects, are highly organizational and can take care of detailed administrative tasks
You easily adapt to workload and work under pressure with proactivity, positive mindset and problem-solving attitude
You have excellent English writing skills and good attention to details
You can travel on site of the events
Travel Required: Y
*Learn more about IATA's role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you*