How you create impactServe as the first point of contact for customers and partners in sea and air logisticsIndependently manage customer inquiries and oversee the entire shipment process, keeping customers informed at every stepPrepare quotations and handle customer requests promptlyTrack and monitor shipments to ensure timely and accurate deliveryCollaborate closely with operational teams, sales and customersProactively offer customer service solutions and maintain long-term, collaborative relationships with clientsWhat we would like you to bringCompleted freight forwarding apprenticeship or equivalent qualificationSolid experience in freight forwarding, especially in sea logistics; knowledge of air logistics is a plusProficiency in Microsoft Office and a willingness to learn new systemsStrong customer service skills with a communicative and friendly demeanorExcellent organizational and time-management abilitiesFluent in English and French, both written and spoken, German is an assetWhat's in it for youCompetitive Salary: Attractive compensation package, including a 13th-month salaryEquipment & Work Environment: A brand-new office with kitchen, fitness and gaming rooms, parking spaces, and good public transport connectionsDevelopment Opportunities: Access to training programs for both professional and personal growth, including language courses and development programsDiscounts: Exclusive offers from a range of partners in fashion, leisure, electronics, home goods, and moreTeam Spirit: Participate in team-building events, company outings, and enjoy a referral bonusWho we areLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. jid485bd4ea jit0729a jiy25a