General Information
Req #WD00097697
Career area: Engineering
Country/Region: Singapore
State: Central Singapore
City: SINGAPORE
Date: Monday, April 27, 2026
Working time: Full-time
Additional Locations
* Singapore - Central Singapore - Singapore
* Singapore - Central Singapore - SINGAPORE
Description and Requirements
Key Responsibilities
Solution Architecture & Pre‑Sales Leadership
* Lead end-to‑end solution architecture for Cloud Management and AI‑Native Cloud Operations (AIOps)
* Drive client discovery sessions to assess monitoring maturity, operational challenges, and cloud management gaps
* Translate business and technical requirements into scalable architectures, solution blueprints, and outcome‑driven proposals
* Develop executive‑level presentations, proposals, and solution narratives aligned to business value (e.g., SLA improvement, cost reduction, productivity gains)
Cloud Management & AI‑Native Operations Design
* Design end-to‑end cloud management and operations platforms, including:
o Observability (metrics, logs, traces)
o Event intelligence (correlation, noise reduction)
o AI‑driven root cause analysis and anomaly detection
o Automated incident detection, remediation, and self‑healing
* Enable L2/L3 autonomous operations through AI agents and advanced automation
* Architect closed‑loop operations integrating observability, event intelligence, automation, ITSM, continuous optimization
* Support hybrid and multi‑cloud environments with consistent governance and operational standards
FinOps & Cost Optimization
* Design and implement FinOps frameworks across hybrid and multi‑cloud environments
* Provide end‑to‑end cost visibility, allocation, and optimization insights
* Enable continuous cost‑performance optimization through rightsizing, workload placement, and usage efficiency
* Support budget governance, forecasting, and financial accountability models
Automation & Platform Integration
* Design end‑to‑end automation strategies, including orchestration, runbooks, and AI‑driven workflows
o Observability and monitoring platforms
o ITSM and workflow tools
o Cloud platforms and infrastructure layers
* Ensure seamless data integration, execution consistency, and operational scalability
Cross‑Functional Collaboration
* Partner with product teams to shape AIOps/CloudOps capabilities and roadmap
* Work closely with delivery teams to ensure successful deployment, adoption, and value realization
* Build reusable solution assets, frameworks, and best practices to scale across regions and industries
Desired Skills & Experience
* 8+ years of experience in Cloud Management, AIOps, SRE, or IT Operations Transformation
* Strong understanding of:
o Observability (metrics, logs, traces)
o Monitoring and event management platforms
o ITSM processes (incident, problem, change)
o CMDB and asset management
* Experience with AIOps platforms or AI‑driven operations solutions
* Solid knowledge of FinOps practices and cloud cost optimization strategies
* Hands‑on experience in automation, orchestration, and workflow design
* Familiarity with hybrid and multi‑cloud architectures
* Strong pre‑sales and solutioning capability, with ability to link technical solutions to business outcomes
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