I am hiring a Junior IT Engineer on behalf of an exciting company redefining digital security and IT services with innovative Swiss precision. Their unique approach to tailored managed services and cutting-edge cybersecurity makes them stand out in a crowded industry. At this company, you will play a key role in protecting diverse clients, enhancing resilience, and working within a collaborative environment that thrives on excellence, learning, and forward-thinking solutions.
In this role you will be responsible for:
* Install, configure, and maintain IT workstations and systems, including PCs, laptops, mobile devices, servers, and network components.
* Provide 1st and 2nd level support by diagnosing and resolving hardware, software, and network issues via phone, remote access, or on-site.
* Support users with technical inquiries, ensuring reliable and efficient operation of client environments.
* Maintain documentation and system inventories, updating configurations, procedures, and asset data regularly.
* Assist in implementing new workplace and communication solutions, and automate routine tasks with small scripts or tools.
This role is hybrid in Basel.
Essential:
* Completed IT education (Informatiker EFZ) in support or system technology, or an equivalent qualification.
* Initial professional experience in IT support, ideally within a Microsoft-based environment.
* Basic knowledge of Windows client/server systems, Microsoft 365, networking, and peripheral devices.
* Customer-oriented mindset with strong problem-solving skills and a reliable, team-oriented work style.
* Valid driving license.
* Strong knowledge of IT networks and Operating Systems.
* Minimum C1 level German or above with a good knowledge of English.
Company Benefits:
* Attractive salary
* Strong progression plans
* Excellent training opportunities and personal development
* Opportunity to attain certifications
* Work alongside an inclusive team of experts
CALL TO ACTION
If you have the required skills and would like to have a positive impact on people's lives all over the world via them enjoying the products you help create, call +49 211 907 600 29 or send your CV to aden@zyncgroup.io for a response.
Junior IT Engineer - Basel/Switzerland - Up to 90k CHF DOE - 5980
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