Technical Customer Support Engineer for GOV Aircraft/GBTS
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Tasks
* Serve as the primary technical point of contact for Government customers.
* Provide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring compliance with the customer requirements and aviation standards.
* Coordinate on-site support with Pilatus customers and maintenance organizations.
* Investigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions to ensure optimal performance and safety.
* Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement.
* Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions.
Qualifications
* Strong technical background with previous experience in technical customer support roles, preferably within the aviation industry.
* Excellent customer service and interpersonal skills.
* Strong task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision.
* Detailed knowledge about Aircraft/GBTS systems represents an advantage.
* Spoken and written English minimum equivalent level B2, additional languages are advantageous.
* Willingness to travel internationally.
Benefits
* A committed, international team and unique projects.
* Flexible working hours and individual pension solutions.
* Support for training and opportunities for personal and professional development.
* Discounted meals in our staff restaurant and various discounts for employees.
* Team events at which we celebrate our successes together.
Become part of the Pilatus family
* We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application.
* For impressions: Check Instagram «pilatusaircraft»
YOUR CONTACT
Maria Gageatu
HR Recruiter
+41 41 666 90 50
pilatus-aircraft.com
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