To complement our Front Office team, we are looking for a front office agent for the summer season 2026. Apply now!
JBRP1_CH
Introduction
* Handling correspondence and taking reservations in German, English, and French
* Check-in / Check-out of our demanding guests
* Preparing various billing statements
* Managing restaurant and massage reservations
* Providing daily support to the concierge/front desk area.
Main Tasks
* An interesting and varied work environment
* An open and dynamic organizational structure with modern employment conditions
* A team-oriented leadership style with room for ideas and creativity
* Development and further training opportunities
* An attractive location in the heart of Zermatt.
Benefits
* Experience at the front desk of a similar establishment or in direct guest contact
* Commercial training at a reception desk, in the tourism industry, or a degree from a hotel management school
* Very good German and English skills; French and Italian are an advantage
* Knowledge of the Protel-Air reservation system is desirable
* Team spirit and commitment
* A flexible and resilient personality with excellent manners
* Ability to stay organized and remain calm even in hectic situations
* Guest-oriented mindset and independent working style
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