In order to support our distribution network transformation and our business development worldwide, we are looking for an Export – Import Manager responsible for steering daily activities of the department to ensure on-time customers’ delivery. She/he will also be a key asset to the company’s distribution strategic plan by contributing to cross-functional projects.
Job Responsibilities
1. Management of an administrative team of approximately 10 persons:
1. Invoicing: ensuring on-time invoicing according to logistics and accounting requirements
2. Managing import-export documentation and customs declarations for flawless shipment of goods worldwide
3. Ensuring service levels meet customer requirements
2. Transport budget management and optimization (means of transportation, routes)
3. Serving as the privileged contact for customs and authorities: regulatory monitoring and litigation resolution
4. Accountability for department KPIs: providing regular updates and escalating risks to the management team
5. Acting as SME to challenge, design, and implement order management / import and export processes during cross-functional projects
6. Working on continuous improvement: identifying strategic and operational evolutions (IS&T tools, processes, organization) to support business development
Profile
Attributes: Driven by customer satisfaction and operational excellence. Good communication and organizational skills. Energetic and flexible to meet deadlines, responsive to changes or issues. System & solution-oriented with a continuous improvement mindset. Fluent in English and French.
Qualifications: Engineering, Business School or University bachelor/master’s degree preferred. 5+ years’ experience in order management, export, transport. Solid background in team and change management. Proven track record delivering successful projects in organization processes and efficiency. Strong interest in information systems: advanced use of ERP (SAP preferred), Excel, BI & data visualization (PBI…). Past experience as a key user would be a plus.
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