Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office
Job Description
Job Summary
The Senior Manager Operations has leadership responsibilities and is accountable for the actions of the Printshop including Scheduling, Production Admin, Warehouse, Production Coding, Label Manufacturing and In Process Inspection. This position establishes and implement appropriate processes to support productivity enhancements.
Responsibilities
Holds staff accountable for their ongoing performance to specified standards.
Develops training plans to suit growth and improvement efforts.
Trains staff on all new and revised procedures and work instructions.
Identifies resource needs, hires, trains, evaluates, and sets standards, goals and objectives for direct reports.
Conducts all annual employee development initiatives; mid-year evaluations, year-end evaluations
Communicate with internal and external collaborators about timelines
Builds and maintains rapport and collaborative relationships with internal departments and sister sites
Demonstrates sound problem-solving skills and exercises good judgment and appropriate discretion when reaching conclusions
Coordinates the Investigation of Internal Incidents and Customer Complaints resulting from problems originating in the operations areas
Prepares the reports, assigns responsibilities for corrective and preventive measures.
Creates and reports relevant critical metrics to the management
Demonstrates thoroughness and accuracy on assignments
Conducts all activities in a safe and efficient manner.
Follows all relevant Standard Operating Procedures (SOPs), client protocols, and quality criteria in accordance with Good Manufacturing Practices in all areas of responsibility.
Demonstrates and models the what we value (