Short Description You will lead AO’s Learning Technology & Operations team — a group of 4–6 specialists responsible for running, improving, and progressively modernizing the digital platform ecosystem that delivers education to 80,000+ surgeons annually. You set the direction for two workstreams: steady-state platform operations (LMS, video, adaptive learning, evaluation systems) and forward-looking AI and data architecture. You don’t do this alone — AO IT owns infrastructure, security, and enterprise architecture. Your job is to build a productive partnership with IT that balances governance with speed, and to turn your team into a high-performing unit that bridges education and technology.Main Responsibilities Lead and develop the team Hire, coach, and grow 4–6 specialists across platform operations, AI/data, and evaluation & assessment
Set priorities, distribute work, and manage dependencies across concurrent projects and vendor engagements
Conduct performance management, career development planning, and foster a culture of technical excellence Shape the learning technology ecosystem Oversee operations across AO’s platform stack: Totara LMS, Kaltura, Area9, Bynder, Sitecore, Salesforce E&A, and AO Companion
Build and maintain a strong working interface with AO IT — co-owning platform decisions while ensuring compliance with IT governance and security standards
Manage vendor relationships: contracts, SLAs, sprint coordination, release management, and technical evaluation of new tools
Own the evaluation & assessment data pipeline — ensuring data from 1,000+ annual events is structured and turned into actionable insights Drive AI and data strategy Set the direction for AI-powered education tools: knowledge systems, intelligent content, personalized learning pathways
Guide the development of structured data assets: ontologies, knowledge graphs, and content metadata schemas
Evaluate emerging technologies and translate them into practical roadmap decisions Represent...