Job Overview
As a Department Manager Customer Projects GP, you will be at the core of our business, leading the execution of customer projects for our Grain and Pulses business unit. You will manage a team of approximately 12 employees, develop the department, and ensure projects are delivered on time, within budget, and to the highest quality standards while maintaining strong customer relationships.
Responsibilities
* Ensure seamless project execution and close cooperation with internal departments and stakeholders (Automation, Shipping, Technology, Commercial Management, Sales, Customer Service, R&D, Product Management).
* Support the Project Execution Team and Project Managers in controlling schedules and costs, forecasting risks and opportunities, developing corrective action plans, and escalating issues as appropriate.
* Collaborate with engineering groups, Business Areas and international PE locations to balance workload and provide training and development opportunities.
* Monitor project progress to ensure scope completeness, consistency, and technical integrity, and maintain effective risk, opportunity, and change control processes.
* Drive the development and implementation of project management lessons learned and best practices across locations; ensure complaints are recorded and sustainably resolved.
* Maintain regular contact with customers to develop solutions and support our global Sales and Service organizations during sales and quotation phases.
* Collaborate on the further development of engineering platforms and standards, and support and implement new structures and strategies.
* Actively participate in strategy development and implementation for the GP Business Unit, comprising Oats, Maize, and Pulses.
Qualifications
* Technical degree from a university of applied sciences (or equivalent) with further education in business administration and leadership.
* Leadership experience in matrix organisations.
* Experience in construction and plant engineering, ideally in the food processing or specialty milling sector.
* Proven skills in plant projects with EPCM character in an international environment, including contract and claim management.
* Strong planning, organisational and priority setting skills, and ability to manage intercultural teams.
* Business‑fluent in German and English with excellent communication skills at all levels (additional languages such as French, Spanish or Italian are beneficial).
* Open to international travel of approximately 10‑20%.
Benefits
* Daily fitness menu (7:30 – 12:30 pm) with 50 CHF per day.
* Comprehensive travel benefits – OSTWIND ZVV/Z‑Pass, public transport credit, and first‑class travel options.
* Preventive health care including laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor.
* Special cell phone subscription conditions via Mobilezone, Sunrise and Swisscom.
* Sports activities – self‑organised circuit training and running groups, vouchers for Update and Activ Fitness.
* Family support – discounts for the Kita Chinderhus Rägeboge Uzwil.
Contact
Questions? We are happy to answer them!
Recruiting Partner: Didier Jean‑Louis Chételat
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