Ph3IT services consulting - Fractional IT Manager /h3 pThe Consultant will provide ongoing IT and systems support services to Our Common Home and its associated entities, ensuring smooth day-to-day technical operations, reliable systems maintenance, user support, and effective management of organisational data and digital infrastructure. /p pThe support is intended to strengthen operational continuity, improve internal efficiency, and ensure the organisation’s systems and tools remain functional, secure, and appropriately maintained across a globally distributed team. /p h3Scope of Services /h3 ul liSystems administration and maintenance /li liData management and organisation /li liSecurity and access management /li liOperational and technical support /li /ul h3Deliverables /h3 ul liIT help desk and user support /li liProvide day‑to‑day technical support to team members across the organisation /li liTroubleshoot hardware, software and systems‑related issues /li liSupport onboarding and off‑boarding processes from an IT perspective /li liAssist with account set‑up, permissions and access management /li liRespond to and resolve user‑reported technical issues in a timely manner /li liProvide guidance to staff on the use of organisational tools and systems /li liMaintain and monitor core organisational systems and platforms /li liSupport ongoing maintenance, updates and troubleshooting across relevant IT infrastructure /li liEnsure systems remain operational, functional and appropriately configured /li liCoordinate with third‑party providers or vendors where necessary /li liMonitor system performance and proactively identify operational risks or inefficiencies /li liSupport the organisation, maintenance and integrity of organisational data and digital records /li liAssist in structuring and maintaining shared drives, databases and internal documentation systems /li liSupport data hygiene and consistency across platforms and tools /li liAssist with backup, recovery and data retention practices where relevant /li liContribute to improving internal data management processes and workflows /li liSupport implementation and maintenance of basic IT security practices /li liAssist with user access management and permissions across systems /li liHelp monitor and reduce operational and security risks related to organisational systems and data /li liSupport secure handling and storage of organisational information /li liProvide ad‑hoc technical troubleshooting and operational support as needed /li liAssist with setup and coordination of digital tools used across teams and projects /li liSupport improvements to internal workflows, automation or operational efficiency where appropriate /li liProvide recommendations on systems improvements, integrations or technical solutions aligned with organisational needs /li /ul h3The Consultant Will Provide /h3 ul liOngoing IT help desk and technical support services /li liMaintenance and monitoring of organisational systems and digital infrastructure /li liSupport for onboarding/off‑boarding and user access management /li liData organisation, maintenance and related operational support /li liTroubleshooting and resolution of technical issues across teams /li liRecommendations for improvements to systems, workflows and IT practices where relevant /li liCoordination with external IT vendors or providers where required /li /ul h3Time Commitment /h3 ul liThe engagement will operate under a B2B consulting agreement structure /li liThe expected time commitment will initially be approximately 2–3 days per week /li liSupport will be provided on a flexible basis depending on organisational priorities and operational needs /li liWork will be billed on a monthly basis /li liSpecific workload distribution and priorities may evolve over time based on organisational requirements and project demands /li /ul /p #J-18808-Ljbffr