Customer Service Representative
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* You will be the point of contact for a set of distributors, responsible for ensuring the smooth flow of orders.
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* You will support clients by providing administrative assistance and proactively collaborating with internal departments to resolve issues.
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* Your tasks will include export administration, such as managing orders, invoices, logistics, certificates, client files, and complaints.
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* You will communicate with distributors on various topics, including packaging, price confirmations, and sales and operations planning.
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You will work closely with internal stakeholders, including planning, expedition, and warehousing teams, to ensure timely order delivery.
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Requirements
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* You must have 3-5 years of experience in a similar role, demonstrating your ability to work independently, knowledge of export systems and documents, and multitasking skills.
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* As you will interact with clients globally, fluency in English is essential, and you should possess strong intercultural flexibility.
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* A solid understanding of ERP (SAP) and Microsoft tools is required.
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* Your personality should align with our values of teamwork, open dialogue, and passion.
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About You
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We are looking for someone who thrives in a fast-paced environment, continuously seeking opportunities for growth and improvement.
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Offer
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* You will join an ambitious team with diverse cultures and talents.
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* You will have ample opportunities for on-the-job learning and professional development.
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* The company culture emphasizes passion, teamwork, and open communication.
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* You will receive a competitive salary based on your experience.
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* Enjoy the benefits of working in a dynamic environment.
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This is a great opportunity to grow professionally and contribute to a successful team.