Position Responsibilities
1. Design, build, and maintain enterprise batch schedules using Broadcom CA Workload Automation dSeries (ESP)
2. Operate and support batch workflows across development, testing, and production environments
3. Automate manual or repetitive processes using Microsoft Power Platform (Power Automate, Power Apps, Power BI)
4. Ensure smooth deployment and support transitions throughout release cycles
5. Develop, document, and maintain scheduling standards, controls, and best practices
6. Collaborate with geographically and culturally diverse application, infrastructure, and operations teams
7. Successfully supporting and enhancing production batch workflows with minimal incidents
8. Establishing trust as a reliable automation partner for application and platform teams
9. Identifying and delivering meaningful automation improvements that reduce manual effort
10. Contributing to improved standards, documentation, and operational consistency
Required Qualifications
11. Experience with Broadcom CA Workload Automation dSeries (ESP) or equivalent enterprise scheduling tools (e.g., Control‑M)
12. Background in batch scheduling, application support, production operations, or technical operations roles
13. Strong analytical, organization, and problem‑solving skills
14. Strong written and verbal communication skills
Preferred / Additional Skills
15. Experience using Microsoft Power Platform (Power Automate, Power Apps, Power BI)
16. Basic scripting experience (e.g., JavaScript)
17. SQL query development and data analysis
18. SFTP and secure file‑transfer processes
19. General understanding of server and network concepts
20. Familiarity with ITIL, SDLC, and compliance‑controlled environments
When you join our team:
21. We’ll empower you to learn and grow the career you want.
22. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
23. As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Working Arrangement
Hybrid