Overview Are you ready for an exciting adventure while helping customers? Next Job Abroad is thrilled to invite dynamic individuals to join our team as Italian Customer Client Support Specialists in the beautiful sun-soaked landscapes of Greece! We believe that providing exceptional customer support is more than just solving problems; it's about creating genuine connections and delivering memorable experiences. You'll be immersed in a vibrant work environment where your skills are valued, and your contributions make a difference every day. The position offers fully paid relocation to Greece, meaning a new life in a stunning country with rich history, breathtaking views, and mouth-watering cuisine. You'll be working closely with our customers, assisting them in navigating our products and services, and ensuring they have the support they need whenever they need it. With a special focus on Italian-speaking clients, your role will be pivotal in fostering customer loyalty and satisfaction. If you're passionate about helping others and eager to embrace a new lifestyle in a breathtaking Mediterranean setting, this is the perfect role for you!
Provide exceptional customer support to Italian-speaking clients via phone, email, and chat
Address customer inquiries, concerns, and feedback in a timely and professional manner
Assist clients in navigating our services and products, ensuring an outstanding user experience
Collaborate with other departments to resolve complex issues and improve service delivery
Maintain accurate records of customer interactions in our CRM system
Identify and escalate any potential issues or trends to management for resolution
Contribute to team projects and initiatives aimed at improving customer satisfaction
Requirements
Fluency in Italian and working proficiency in English; additional languages are a plus
Previous experience in customer service or support roles is highly desirable
Excellent communication and interpersonal skills with a customer-first mindset
Strong problem-solving abilities and a positive attitude towards challenges
Ability to work independently as well as part of a diverse team
Familiarity with CRM systems and customer support software is an advantage
Willingness to relocate to Greece and embrace a new culture
Benefits
Fully paid relocation package, including flights, transfers, and a comfortable hotel stay
Professional growth & development opportunities
Career growth opportunities in a renowned global company
International & diverse work environment
Competitive performance bonuses
Monthly salary range from €1200 to €1500
14 monthly salaries per year
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Referral Program: Bring your friends and receive great bonuses
Free Greek language courses
Work for a Great Place to Work-Certified Company
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe
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