Area Manager – SwitzerlandKey Responsibilities:Achieving Sales Targets:Collaborate with store managers to set and meet regional sales goals.Track performance metrics to ensure growth and customer satisfaction.Optimize staff scheduling to improve cost-effectiveness and efficiency.Review performance regularly and apply improvement strategies.Team Leadership:Support and inspire store managers in sales and customer service.Cultivate a positive team culture through training and feedback.Conduct team meetings to communicate objectives and improve outcomes.Set clear performance targets and ensure proper staff training.Develop talent by crafting and executing succession plans.Enhancing Customer Experience:Deliver outstanding customer service and personalized experiences.Build strong customer relationships to enhance loyalty.Collaborate with marketing for customer-centric events.Use customer feedback to drive improvements in store operations.Operational Efficiency:Manage inventory to ensure product availability and reduce shrinkage.Maintain compliance with company guidelines in all store operations.Participate in inventory audits to ensure accuracy and suggest improvements.Leverage operational tools for efficient store management.Market Insight and Strategy:Stay updated on the Swiss retail market and trends.Foster relationships with stakeholders and local partners.Work with marketing to create strategies that improve brand visibility.Requirements:Experience in a regional supervisory role in premium retail, fashion, or luxury sectors.Strong leadership skills with the ability to motivate teams.Proficient communication and interpersonal skills.Fluency in English, French, and German.Strong analytical skills for business performance evaluation.Passion for fashion, luxury, and top-tier customer service.Availability for regional travel as necessary.
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