Charter Sales and Client ManagementManage incoming charter enquiries and convert them into confirmed bookingsBuild and maintain strong relationships with clients and brokersIdentify new business opportunities and actively grow the client baseNegotiate pricing and terms in line with company strategyFlight Coordination and ExecutionCoordinate charter flights with operations, crews, and partnersEnsure all client requirements are clearly communicated and deliveredMonitor flights and provide updates to clients when requiredSupport seamless execution from booking to completionMarket Awareness and PricingMonitor market trends, pricing levels, and competitor activityPrepare accurate and competitive quotationsOptimise aircraft positioning and availability in coordination with operationsClient Communication and ServiceAct as the main point of contact for clients and brokersProvide clear, fast, and accurate communication at all stagesMaintain a high service standard aligned with Haute AviationOff-Hours CoverageHandle urgent charter requests outside standard office hoursCoordinate closely with crews and operations during off-hoursMaintain structured decision-making under time pressureIrregular Operations and SupportSupport clients during delays, changes, or operational disruptionsCoordinate alternative solutions when requiredKeep clients informed with clear and structured updatesDocumentation and ComplianceMaintain accurate records of quotations, bookings, and client dataFollow internal procedures and regulatory requirementsSupport reporting and internal tracking of sales activityRequirementsMust have the right to work in SwitzerlandProven experience in charter sales, brokerage, or business aviationStrong network within brokers, clients, or operators is an advantageCommercial mindset with the ability to close deals and negotiate effectivelyGood understanding of European business aviation market and pricing dynamicsAbility to coordinate with operations and understand flight planning basicsConfident using CRM, sales tools, and operational systemsFluent in English; German is a strong advantageStrong organisational skills and attention to detailAbility to manage multiple requests under time pressureWilling to work irregular hours, including evenings, weekends, and on-call dutyBenefitsBased in our new office in Opfikon (Zürich), SwitzerlandVery modern and open office environmentDirect involvement in day-to-day operationsShort decision paths and fast executionDynamic and growing business aviation environmentSmall, focused, and highly motivated teamStart date: 1 July or as agreed
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