PpAdecco /p h3Aufgaben /h3 ul liResponsibility for the entire order processing for the region “Westschweiz” in the internal case‑management system. /li liClose collaboration in day‑to‑day operations with two team members from the Sales area of Westschweiz and the key account management. /li liSupport from quotation creation to project execution for our national clients and dealers, in cooperation with the BID Design (pre‑sales) team. /li liResponsibility for technical clarifications and creation of items from our third‑party suppliers. /li liResponsibility for invoicing in the responsible area. /li liHandling of the delay management (delivery delay process). /li liCoordination point between customer, sales, operations and logistics. /li liVerbal and written supplier contact with our sister companies in Europe. /li liProcessing complaints and service orders (order notes) in close cooperation with our after‑sales. /li liManaging the telephone center with the team. /li /ul h3Profil /h3 ul liMinimum 5 years of experience in customer service / client support. /li liExcellent French (C1 level) and fluent German and English. /li liCommercial background or education. /li liOpen and communicative personality with goal‑oriented and independent working style. /li liCustomer‑oriented thinking and action. /li liProficient MS Office skills. /li liCommitted and flexible, with a hands‑on mentality. /li liProactive, team‑oriented, trustworthy, and contributes to the best possible customer care. /li /ul h3Vorteile /h3 ul liChallenging and varied tasks in an international company. /li liComprehensive onboarding with insight into all departments. /li liYoung and motivated team. /li liModern workplace and infrastructure. /li liGenerous social benefits. /li /ul /p #J-18808-Ljbffr