Join to apply for the Senior Engagement Manager, AWSI Telco role at Amazon Web Services (AWS)
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalates when appropriate, and drive projects to successful completion, while exceeding customer expectation.
Key job responsibilities
* Leading and managing complex cloud migration and implementation projects
* Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
* Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
* Distilling customer needs into clear technical requirements and map them to business outcomes
* Decomposing complex technical problems into actionable, deliverable solutions
* Contributing to technical documentation and define documentation standards
Basic Qualifications
* 7+ years Project Management hands-on experience in managing and delivering enterprise level IT projects, with external customers or equivalent experience
* Demonstrated ability to successfully manage multiple and concurrent projects/customers/partners/ vendors
* Led teams and engagements utilizing Agile and Waterfall approaches (incl. experience with toolsets such as Jira, RallyDev, VersionOne, Taiga, etc.)
* Understands the value proposition of cloud services and has delivered cloud engagements
* Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts
* Master's Degree or equivalent experience
* English speaker
Preferred Qualifications
* Has at least one active project management certification (e.g. PMI, PRINCE2)
* Managed technical projects consisting of 20+ more people, budgets over $5'000'000, with onshore offshore teams in internal context
* Managed and delivered IT engagements for healthcare and life sciences large enterprise customers
* Experience in leading projects related to clinical trials, AI/ML use cases and/or large migration/modernization/ transformation
* Previous experience in delivering GxP compliance projects
* Experience in leading pre-sales activities
* German and/or French speaker (in addition to English)
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