Offre d'emploi :
Client
Join an Exceptional Hotel Adventure in the Grisons!
Are you passionate about the mountain hotel industry?
Do you dream of working in an idyllic and dynamic setting?
Our client, a 4* hotel located in the Grisons,
is looking for its next:
General Manager (M/F)
German language
Why is this opportunity for you?
As the General Manager, you will play a key role in the management and administration of this mountain hotel.
Poste
Your mission? Ensure operational excellence, keep costs under control, maintain quality standards, and maximize guest satisfaction.
Your Responsibilities:
Operational Strategy:
Collaborate with the COO and department heads to define the hotel's strategic direction.
Operational Excellence:
Ensure that every element of the service strategy aligns with expected outcomes.
Inspiring Leadership:
Motivate teams to achieve service excellence and targeted financial results.
Supervision:
Support department heads in their daily tasks.
Strategic Planning:
Develop action plans to effectively respond to the results obtained.
Financial Management:
Work with teams to maximize revenue, minimize costs, and ensure the profitability of the establishment.
Safety and Hygiene:
Ensure compliance with safety and hygiene regulations in collaboration with technical managers.
Effective Communication:
Lead weekly meetings and ensure harmony between different departments and the Group's support services.
Employee Engagement:
Encourage employees to deliver excellent service and actively participate in daily meetings.
Commercial Initiatives:
Promote the brand to regional players through targeted commercial initiatives.
Customer Experience Management:
Effectively respond to customer complaints and work with teams to improve Guest Satisfaction Survey (GSS) results.
Profil
Your Profile:
Education: Degree in hotel management or equivalent.
Experience: Minimum of 5 years managing a 4* mountain hotel within a recognized group.
Languages: German mandatory, English
Authorization: All necessary licenses to manage a lodging establishment in Switzerland.
Knowledge: Good understanding of the Swiss hotel market in the Grisons.
Skills: Proficiency in office software, attention to detail, excellent interpersonal skills, decision-making ability, analytical mindset, organizational skills, and leadership competencies.
Additional Information:
Contract: Year-round
Housing: Accommodation available
Salary: Based on profile x 13 months excluding bonuses
Do you recognize yourself in this description? Do you have a leadership spirit and are ready to take on new challenges?
Apply now and join a dynamic team in the heart of the mountains in the Grisons!