Field Service Representative Company: Anavia AG
Location: 8752 Näfels (GL)
Employment type: Permanent, 100% full time
Employment start: By agreement
Vacant since: 16.04.2026
Number of positions: 2
About the Company: ANAVIA specializes in the design, development & manufacturing of vertical takeoff & landing (VTOL) systems of up to 500 kilograms. The company offers industry leading unmanned helicopter systems for various mission profiles, such as Surveillance & Reconnaissance, Inspection, or Mapping & Cargo.
Roles and Responsibilities:
Perform on-site installation, maintenance, and repair of ANAVIA’s UAV systems at client locations.
Diagnose and troubleshoot technical issues to ensure minimal downtime and optimal system performance.
Provide comprehensive training to clients on operation and maintenance of UAV systems.
Travel extensively, both locally and internationally, to support customers.
Ensure compliance with safety protocols and industry regulations during all field operations.
Maintain detailed and accurate records of service activities.
Assist in the development of service and training manuals.
Coordinate with internal teams to address customer needs effectively.
Identify and suggest process improvements and collaborate with engineering to relay client feedback.
Qualifications:
Completed higher education (e.g., ETH, HTL) in electronics, mechatronics, aerospace engineering, or related field.
At least 5 years of experience in aviation maintenance or field service representative role.
Strong technical aptitude for diagnosing and resolving complex mechanical and electronic issues.
High flexibility and willingness to travel internationally.
Responsible, excellent communication, high social skills, and strong analytical and technical understanding.
Proficiency in using diagnostic tools and software for UAV and ERP knowledge.
Solid computer skills.
Ability to work independently and manage multiple tasks simultaneously.
Track record of meeting or exceeding customer targets and positive feedback.
Excellent active listening and probing skills.
Benefits:
Committed and international team.
Exciting projects and opportunities for growth.
Support for training and opportunities for personal and professional development.
Team events and celebrations.
Beautiful Swiss mountain view office in Näfels, Glarus Nord.
To apply: Fanni is looking forward to receiving your online application in English or German.
Application method: Online form
English language skills: Oral: Good knowledge. Written: Good knowledge.
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