How will you make an impact?HOW WILL YOU MAKE AN IMPACT?
Within the Retail Digital Transformation Team, the internship provides a unique opportunity to gain a broad vision of the full e-commerce spectrum within the Retail Team, from content to technical enhancements and data-driven optimization.
You will report directly to the Ecommerce & Retail Digital Transformation Manager, while working closely with all members of the team – the Digital Project Manager, the System Specialist, and the Webmaster – supporting them in their respective missions.
HOW WILL YOU MAKE AN IMPACT ?
Website Operations & Content :
1. Support the Webmaster in coordinating the editorial calendar, ensuring smooth customer journeys and Maison-aligned messaging.
2. Collaborate with internal stakeholders to guarantee on-time content and activations delivery.
3. Manage engraving requests and consolidate feedback from markets.
4. Contribute to catalog maintenance and the launch of new products.
Performance Analysis & Reporting :
5. Assist the team in monthly performance reporting, delivering clear insights and actionable recommendations.
6. Conduct post-launch evaluations of new features.
7. Support SEO monitoring and reporting: traffic visibility, keyword tracking, competitive analysis, and technical checks.
Conversion Rate Optimization (CRO) :
8. Provide monthly insights on services such as webchat and onsite search, supporting the implementation of improvements.
9. Contribute to the A/B testing roadmap: set up tests in AB Tasty, analyze results, and deliver recommendations.
The role may involve ad-hoc tasks and responsibilities within the broader retail function.
WHAT ABOUT YOU ?
10. You are looking for an internship as part of your studies (Master) starting in october and you have a first experience in e-commerce. Exposure in the luxury industry, fine watchmaking knowledge is a plus.
11. You have a solid mastery of GA4, ContentSquare, AB Tasty, Semrush and Looker Studio.
12. You are fluent in English and French, another language is an advantage.
13. You are known for your strong analytical mindset with the ability to transform data into actionable recommendations. And you are proactive, detail-oriented, curious and solution-driven.
WHY JOINING US?
You are our best asset. By joining Jaeger-LeCoultre, a whole world of opportunities will open to you! Transmission of knowledge is the very soul of what we do: you will access a customized training program. In our Swiss offices we will satisfy your wish for well-being and balance, thanks to a stimulating workplace, possibility to work remotely, flexible working hours, sustainable mobility contributions, on-site services and time to volunteer. As a Maison, we work tirelessly to manage our environmental footprint and create a positive impact on society through our collective effort. Learn more about our Sustainability commitments in our program « Make Our Time Better ».
Join us! Drive your own career with Jaeger-LeCoultre!