Required Skills & Qualifications:
• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• 5 + years of experience in system administration and local IT support, preferably in manufacturing or plant environments.
• Proficiency in Windows Server, Active Directory, and Group Policy management.
• Experience with networking concepts (LAN, WAN, DHCP, DNS, VLANs) and tools.
• Familiarity with virtualization platforms such as VMware or Hyper-V.
• Hands-on experience with ServiceNow and ticket management.
• Strong troubleshooting skills and the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills
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