* Customer Service Specialist - B2B
o High-Tech Industrial Sector | Fribourg
About Our Client
Our client is a global leader in the research, design, integration, manufacture, certification, and lifetime service of measurement solutions for different added value industries.
Job Description
* Manage and support a portfolio of premier Category customer accounts.
* Ensure seamless processing of orders and deliveries (OTP / OTR / OTD).
* Handle pricing calculations for RFQs and contracts.
* Oversee customer forecasts and demand planning.
* Address customer disputes and manage overdue accounts.
* Contribute to inventory, revenue, and arrears target management.
* Maintain accurate customer master data (MDG).
The Successful Applicant
* Commercial background or Bachelor's degree in Economics, Business or similar.
* Minimum 3 years' experience in B2B customer service, ideally within industrial or high-value technological environments.
* Proven ability to manage stakeholders in an international setting.
* Strong communication, listening, and multitasking skills.
* Organized, detail-oriented, reliable, and flexible team player.
* Proficient in Microsoft Office and ERP systems.
* Fluent in French and English (written and spoken); German is a plus.
What's on Offer
You'll work at the cutting edge of engineering innovation, contributing to breakthroughs that shape a better future. Based in Fribourg site, this position offers growth potential, cross-functional collaboration, and the chance to be part of a global leader in its field.
1 day per week work from home.
Quote job ref
JN-072025-6790790
Job Function
Customer Service
Specialisation
Supply Chain
Industry
Industrial / Manufacturing
Location
Fribourg
Contract Type
Permanent
Job Reference
JN-072025-6790790
Job Nature
Home Office
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