Trainee Customer Experience & Digital Product
Shape the future of Switzerland's digital transformation at Deloitte Digital. Our vision is to elevate how brands interact with their customers, combining deep industry focus with strong capabilities and proven methodologies to discover, envision, design, deliver, and run leading digital solutions.
How you can make an impact
As a Trainee, you will gain hands‑on experience working on client engagements from day one. Together with your project team, you will help clients solve their most pressing customer experience and engagement challenges through conceptualizing and delivering digital solutions.
Responsibilities
* Supporting clients in conceptualizing and defining end‑to‑end customer experiences based on user‑centric methodologies that align with business goals
* Collaborating with cross‑functional teams to find the sweet spot between users, business, and technology
* Supporting experience‑led development or integration of digital products in an agile manner
* Engaging with stakeholders to understand client needs & opportunities, ensure alignment with engagement objectives and report on progress
* Being an intrapreneur and shaping your personal and professional skillsets through engagement with initiatives you're passionate about
* Opportunities to continue as a Consultant after the completion of a 6‑month traineeship
Qualifications
* A master’s degree in business, economics, digital management, STEM, or related fields
* Demonstrable interest and first‑hand work experience in business or technology related fields
* Strong presenter and communicator
* Fluent in English and German; French a strong advantage
* Agnostic, agile, flexible, curious, and a quick learner
* Team player able to collaborate closely with multidisciplinary teams such as designers, developers, business analysts, etc.
* Excited by the value that digital solutions can unlock for users and businesses
About Deloitte Digital
Join Deloitte Digital at an exciting time as we take our fast‑growing team to the next level, sitting at the intersection of Deloitte's business consultancy and digital creative agency. Backed by a strong global network, you will have access to experts in different fields and industries.
In Switzerland, we provide industry‑specific services in the areas of Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions Advisory, and Technology & Transformation. With close to 3,000 employees across six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, an inclusive and supportive environment, flexible and hybrid working conditions, wellbeing and parental programmes, and many opportunities to connect, collaborate and learn.
We do not accept applications from recruitment agencies for this position.
We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Don’t hold yourself back—apply today.
We look forward to hearing from you! Please click “apply now” to submit a complete application, including CV, cover letter, references and degree certificates.
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