We are seeking a proactive and experienced IT Service Manager to lead the delivery andmanagement of IT services across our organization. You will be responsible for ensuringhigh-quality service delivery aligned with business objectives and driving continuousimprovement initiatives.ResponsibilitiesIdentification of technology needs MaxWell BiosystemsDevelop and implement IT strategies that align with wider business objectivesLeadend-to-end delivery and roll out of IT projects and service implementations,ensuring minimal disruption and timely execution.Ensure system security and complianceManage the day-to-day IT operations, ensuring the stability and performance of allsystems and infrastructureTroubleshoot technical issues (desktop, network, system)Your ProfileMinimum 5 years’ experience in IT service management, with demonstrable experiencemanaging IT project rollouts and implementations.Strong knowledge of IT infrastructure, networking, and systems managementProfound knowledge of Office 365, SharePoint, and Jira.Experience with integrating or managing business tools such as CRM (e.g., HubSpot)and ERP systems (e.g., Odoo, or others) is a plusExperience with Microsoft Active Directory, Entra ID is a plusFamiliarity with Windows Server environments, Exchange Online, and endpoint devicemanagement is a plusKnowledge of IT compliance and data security best practices is a plusKeen to help create a positive, supportive, engaging team environmentExcellent communication skills in English (written and spoken)What we offer youA centrally located workplace with a flexible working hours model, incl. home office, as well as opportunities for training and professional developmentA collaborative work environment with a flat hierarchy, complemented by regular team eventsAn engaging and dynamic role offering diverse and rewarding responsibilitiesAre you motivated, innovative and committed to delivering first-rate performance? Do youenjoy working in an international, multidisciplinary, and interactive team? Take your nextcareer step at MaxWell Biosystems and join us in innovating the future of electrophysiologyfor drug discovery and basic research.Kim Schwendener looks forward to receiving your application documents (cover letter,résumé, letter of recommendation and degrees including transcripts) by email at. jid3a51da4a jit0624a jiy25a