JobDescription
A Position Overview
Position Title
Branch Manager
Department
Business Associate Model
Level/ Band
401/Manager
Role Summary:
§Responsiblefor achieving business targets for the branch through building a sustainableand productive distribution force.
§Managesmooth business functioning, and successful implementation of various tacticaland strategic business initiatives as other key responsibilities.
§Effectivemanagement of sales managers in the office leading to creation of a cohesivebusiness unit along with other functional representatives in the branch tocreate a robust and successful business unit.
§Manageteam of business associate manager and business associates
§Drivedistribution engagement through choreography and training
§Workon cross sell and upsell campaigns and drive distribution for maximizing sales
§Abilityto track local competition and align monthly business activities to achievesales objectives
§Driveproductivities of emplyees and distribution
B OrganizationalRelationships
Reports To
Cluster Head
Supervises
Business Associates Managers
C Job Dimensions
Geographic Area Covered
Internal Stakeholders
Business Associates Managers
Agency Sales Training
Branch Operations
Distribution Operations
External
Business Associates/Advisors/Customers
D Key Result Areas
Organization Process
Key Contributions
Strategic Business Development
·Identify potential catchments areas and develop distribution in them
·Build Distribution through business associates
Business Development
·Drive recruitment of BAs through the BAMs
·Drive recruitment initiatives through activities and through BAs Drive Growth in Distribution through NAAFs, NLAs and New BAs
·Drive growth in business through Agent Activity, Case Size and Case Rate of the branches individually and the Region as a whole
Team Management
·Coach, Train and support the reporting Managers
·Monitor and review their performance
·Lead by example in all spheres and direction setting
·Review and track the growth of managers to ensure that they achieve their individual budget
·Maintain utmost levels of responsiveness to requirements from the Cluster Head/ DOAs and National Head
Ensure Compliance
·Ensure compliance to internal sales process & other compliance standards
MIS & Reporting
·Maintain required trackers & reports to be submitted to various stakeholders
Risk
·Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
E SkillsRequired
Technical
1. Product/Subject matter expertise
2. Team Management skills
3. Mentoring skills
4. Business perspective & planning
5. Performance Management skills
6. Insurance industry awareness
7. Interviewing skills
8. Self management
9. Problem solving skills
10. Peer level co-ordination and influencing skills
Behavioral
Essential
Desired
Interpersonal skills
·
Communication skills
·