Ope

We are recruiting for our agency in the canton of Vaud, an Operations Manager.

Operations Manager Vaud Agency

The Operations Manager is responsible for a portfolio of contracts, in charge of technical, financial, health, safety, environmental and contractual management.
RESPONSIBILITIES:
Financial:
Identifies opportunities for diversification and increase of contractual services.
Responsible for the profitability of contracts in their sector and assumes financial management, supported by the Department Manager.
Purchasing:
Selects suppliers and subcontractors and places orders in compliance with the purchasing process and signing rules.
Contract and team management:
Supervises, leads and develops the skills of their technicians and site manager.
Provides technical support to technicians.
Organises interventions and manages equipment. Verifies the application of maintenance plans via the CMMS.
Manages subcontracting and cross-functional services in their sector.
Reports activity follow-up to their direct manager.
Reports to the client on contract execution and ensures their satisfaction.
Proactive: proposes any suggestions likely to improve performance, operations, customer service and H.S.E.
Main client contact: guarantees coordination with the company’s various specialised technical services to their clients.
Ensures contract follow-up with an Energy Efficiency focus.
Skills and personal qualities:
Perfect mastery of at least two techniques (heating, ventilation, hydraulics, sanitary) and their scope.
Very good organisational skills.
Adapts easily to complex situations.
Comfortable with IT tools.
Good communicator, will maintain good relationships with internal and external clients and colleagues.
Service-oriented.
Versatile.
Quality:
Procedures compliance: Respects and enforces company procedures concerning their activity.
Non-conformities: reports findings, handles non-conformities related to their contracts. Drives corrective and/or preventive actions to be implemented and verifies their effectiveness.
Customer complaints: Responsible for resolving client complaints regarding their contracts.

For more details, please contact our HR department at the following address: job@tech-building.com.
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