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Powering transformation for a sustainable future
At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow.
As a leading developer of the two-stroke engines that power merchant shipping, our people drive innovative solutions for our customers on a global scale. Headquartered in Winterthur, Switzerland, since its inception in 1893, WinGD continues the legacy of the Sulzer Corporation through innovation in design.
Our success in this ever evolving, competitive environment is based on the drive, innovation and collaboration of our diverse employee population, over 420 people worldwide, representing over 25 different nationalities. Come, be a part of this change.
WinGD is looking for a
Position Overview
As a Spare Part Order Coordinator, you will play a pivotal role in ensuring the timely and accurate delivery of spare parts for our 2-stroke diesel engine services. Acting as the primary liaison between our customers and internal departments, you will manage quotations, orders, logistics, and after-sales support.
Your responsibilities will include handling customer inquiries, preparing quotations via SAP, coordinating with supply chain partners, and maintaining seamless communication throughout the order cycle. Success in this role requires a strong technical understanding, excellent organizational skills, and a proactive, customer-focused mindset. You will collaborate closely with international teams, contributing to the continuous optimization of our parts coordination processes to enhance customer satisfaction and operational efficiency.
Key Responsibilities
Manage customer requests for spare part quotations and orders with accuracy and speed, using SAP and internal tools
Act as a central point of contact between customers and internal departments (supply chain, pricing, logistics, service)
Prepare and issue spare parts quotations, ensuring correct pricing, lead times, and part identification
Coordinate the entire order-to-delivery cycle, ensuring on-time shipment and full customer satisfaction
Follow up proactively on quotations, open orders, and delivery schedules
Ensure all documentation is accurate and compliant with internal standards and customer requirements
Maintain clean and up-to-date customer and order data in SAP
Collaborate closely with WinGD’s global offices and Swiss headquarters to align on delivery commitments and project requirements
Support field service units with spare part needs for onboard interventions
Contribute to continuous improvement of spare parts sales and coordination processes
Report on order activity and customer engagement to line management on a regular basis.
Your Profile
Degree in a technical or commercial field (e.g., Engineering, Business, Logistics)
Minimum 3–5 years of experience in order coordination, spare parts sales, or supply chain/logistics, preferably in the marine or heavy machinery industry
Solid understanding of spare part processes, global logistics, and supply chain operations
Proficient in SAP (R/3 or S/4HANA) and Microsoft Office tools (Excel, Word, PowerPoint)
Strong communication skills with fluency in English; additional languages are a plus
Comfortable reading and understanding technical documentation and specifications
Customer-oriented mindset with a proactive and solution-driven approach
Ability to work independently and as part of an international, cross-functional team
Highly organized, with attention to detail and the ability to manage multiple priorities
Open, collaborative personality with strong interpersonal skills and cultural awareness.
Our offer:
An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
Award winning and extraordinary products
Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
In-house technology training and professional development opportunities
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