About Grape
Our entrepreneurial spirit drives us in what we do and what we are passionate about. Our mission is to become the premier health partner in the insurance business. Recognising the need for innovation in the traditional employee insurance model we are set to revolutionise the employee insurance industry. We help companies support people before and after they get sick and to make more of their time. Our insurance solutions reduce monotonous and manual work for employees, doctors, HR & payroll managers. As we strive to lead a technology‑driven transformation, we put employees first.
Role Overview
As a Revenue Operations Manager you will define, develop, and implement automated processes, tools, and systems that enable our Distribution Team—including Sales, Marketing, and Customer Success—to operate more efficiently and effectively. You will own insights and workflows that will inform the Distribution department to sharpen forecasting, identify risks and boost efficiency.
Responsibilities
* Process Optimization – redesign and streamline existing processes to ensure scalability and eliminate manual work.
* Define and implement new processes that drive operational efficiency and business goals.
* Build and maintain dashboards and reports on HubSpot and Tableau; turn data into actionable insights, showcase pipeline trends and boost sales.
* Enable teams to operate with data‑driven insights and scalable infrastructure.
Cross‑Functional Collaboration
* Collaborate with Sales, Marketing, and Customer Success to ensure smooth handovers, deal transitions, and KPI tracking across the customer journey.
* Partner with key stakeholders in the Distribution team to identify bottlenecks, automation opportunities, and process improvements.
* Support cross‑team initiatives that enhance productivity and data transparency.
Tender Management
* Oversee the tender process, ensuring deadlines are met and requirements are accurately addressed.
* Collaborate closely with sales, marketing, product and legal to tailor tender submissions to meet quality standards.
Qualifications
* Bachelor’s degree in Business, Marketing or a related field.
* 2+ years of experience in Sales or Business Development.
* Proven experience in defining and implementing back‑office sales processes, tool implementation and automation, preferably in a SaaS.
* Strong written and verbal communication skills in German and English.
* Ability to effectively present and engage with cross‑functional teams.
* Strong analytical skills to translate data into actionable insights that improve sales effectiveness.
* Organizational skills, with the ability to work independently.
* Adaptable to a fast‑paced, dynamic environment and can find solutions to challenges faced by the sales team together with the team lead.
Benefits
* Hybrid Setup – flexible remote or office in Zurich with a team day every Thursday.
* Home Office Stipend – CHF 200 one‑off budget to set up workspace.
* Internet Allowance – monthly allowance to cover home internet costs.
* Flexible Working Time – distribute hours as you wish.
* Learning Budget – CHF 1 500 annually for skill development.
* Well‑being – mental health sessions and wellness discounts.
* Team Events – monthly events to bond and connect.
* Team Retreats – biannual retreats.
* Travel & Commute – SBB half fare card covered.
* Paid Vacation – 5 weeks (27 days) annual vacation plus additional days for holidays, birthdays, etc.
* Parental & Adoptive Leave – additional time off to support family life.
* Digital Nomad – every 3 years of employment, extended remote period from anywhere in the world (subject to review).
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