Categoria: Industrial / Manufacturing
Luogo di lavoro: Svizzera
The Program Manager Retrofit will lead and coordinate all retrofit projects, manage a team of Project Managers, and contribute to shaping the strategic growth of the service division.
Responsibilities
Coordinate and lead group retrofit projects: prioritisation, intervention planning, management of urgent situations, and decision‑making.
Implementation and development of steering tools, standards and dashboards to monitor the activity and its performance.
Direct management of the team of Project Managers dedicated to retrofit activities.
Collaboration with internal departments including After‑Sales, Spare Parts, Sales, Administrative, Engineering & Operations teams.
Act as the interface between customers and the group, anticipate issues and propose solutions. Contribute to the preparation of quotations together with the technical‑commercial team.
Together with the division director, contribute to the strategic development of the Group's Service business.
Requisiti
Engineer education in Electronics, Mechanics, Automation or equivalent.
Solid experience in industrial project management (pharma, medtech, chemicals, automotive, automation, robotics, packaging, integrators...).
Proven leadership and experience managing teams.
Strong customer orientation and business mindset.
Experience in retrofit, obsolescence management or after‑sales operations.
Technical understanding sufficient to challenge and steer projects.
Fluent in French and English (~90% English‑speaking customers). German is a plus.
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