OverviewFirst-Level-Support Application (m/w/d) 80 - 100%For our team of applications in St. Legier (VD), we are seeking a service-oriented person starting 1 June 2026 or by agreement. The role is at BMS Building Materials Suisse, a wholesaler of construction materials for primary and secondary construction, with specialists including Baubedarf, Richner, Gétaz Miauton and RegusciReco.ResponsibilitiesEnsure proper operation of our applications and provide first/second level support (incidents/changes).Receive, classify, analyze and resolve notifications of malfunctions in internal business applications (including ERP).Collaborate closely with second and third level support and/or first level IT infrastructure support for issue resolution.Participate in migration and deployment projects.Train colleagues.Own data and user management responsibilities.Co-responsible for monitoring applications and interfaces.Create, update, maintain and manage documentation, such as user manuals and instructions.QualificationsCompleted basic training diploma.Experience in first-level support (applications or infrastructure).Experience with Microsoft Navision ERP is advantageous.Ability to communicate appropriately for the target audience to drive changes.Proficiency in German, English, and French; Italian is a particular asset.Structured, results-oriented work approach.Strong communication skills and teamwork.Ability to prioritize even in high-activity periods.BenefitsIntensive training and comprehensive product/system training within the company.Opportunities for professional and personal development due to company size.Remote work is possible according to policy and agreement.5 weeks of vacation (6 weeks from age 50) with option to buy up to 10 additional days; pension plan access and employee discounts on our product range and external benefits.We look forward to receiving your electronic application.Gétaz MiautonCaroline Göhring - Responsable Recrutement Suisse romandeQuestions about the position can be addressed to jobs@bmsuisse.ch.For data protection reasons, unsolicited applications and electronic applications by email and/or postal submission will not be considered.
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