For an international and dynamic company operating globally within the pharmaceutical and Active Pharmaceutical Ingredients (API) industry, we are currently seeking an organized, proactive, and results-oriented Inside Sales Representative to join their Commercial Department.
Key Responsibilities
* Client Relationship & Customer Service: Act as a primary point of contact for clients, managing customer service activities and ensuring regular, professional communication.
* Sales Administration: Handle daily commercial documentation, sales administration tasks, and maintain accurate data within the company's CRM system.
* Order Management: Process customer orders through the corporate ERP system and internal tools, coordinating effectively with technical and logistics departments to ensure timely deliveries.
* Area Manager Support: Provide daily operational support to the Area Manager, including sales reporting, pipeline monitoring, and business travel organization.
* Business Development Support: Assist the commercial team in lead generation activities, pipeline management, and tracking new business opportunities.
Requirements
* Education: Bachelor’s Degree in Communications, Economics, Languages, or an equivalent field.
* Experience: Proven experience in sales support, customer care, or commercial administration, preferably gained within the pharmaceutical, chemical, or life sciences sector.
* IT Skills: Proficiency with MS Office packages and familiarity with modern ERP systems (experience with Microsoft Dynamics solutions is considered a strong plus).
* Languages: Fluency in both Italian and English (written and spoken) is mandatory to operate in an international environment.
* Soft Skills: Outstanding communication skills, customer-oriented approach, proactive mindset, and strong problem-solving abilities.
What Our Client Offers
* A stable position within a global, fast-growing international environment.
* Concrete opportunities for professional development and exposure to international markets.
* Modern working conditions with flexibility.
* Location: Sopraceneri area, Switzerland (with a hybrid working model: 1 day per week of smart working).
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