We are seeking highly motivated individuals to join our team in Greece, providing exceptional customer service and sales support to clients worldwide.
Key Responsibilities:
* Communicate with customers via phone, chat & email
* Track and follow cases to ensure they closed in an efficient and timely manner
* Maintain high customer satisfaction, representing a major brand
* Provide and maintain strong, professional relationships with all partners and show empathy at all times
* Work towards reaching targets as set out by client statement of work as well as internal targets
Requirements:
* Fluency in German
* Very good communication skills in English
* Exceptional communication & soft skills, as well as problem-solving skills
* Computer knowledge/tech savviness
* Resourceful, able to multitask
* Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What We Offer:
* Complete relocation support to help you settle in Greece
* Competitive monthly salary + 2 extra salaries per year
* Referral Program: Bring your friends and receive great bonuses
* Health care benefits and numerous other discounts
* Full training by certified instructors
* Professional growth & development opportunities
* Special events, community & social responsibility initiatives
* Free online Greek language courses
* State of the art premises, providing a great working environment with relaxing break areas
* Work for a company that fosters diversity and offers equal opportunities to all