BCIC Swiss provide global IT Services, Support, Solutions and Resource for all kinds of Businesses, Offices, Shops, or any workplaces that allows to build an efficient IT Infrastructure. We provide A to Z support and service when it come to IT, App and web development, Digital marketing, SEO, All kind of Installation, Security, Network and IT Logistics.
Tasks
BCIC Swiss GmbH | Best Connect International Company is looking for a skilled IT Support Specialist to join our growing team.
Location:Berlin,Germany
Key Responsibilities
• Provide troubleshooting support to end users
• Handle basic troubleshooting of end-user devices (laptops, desktops, printers, etc.)
• Install, upgrade, support, and troubleshoot Windows OS, macOS, and Microsoft Office
• Support authorized desktop applications such as Cisco Jabber
• Maintain accurate and up-to-date ticket documentation for all incidents
• Coordinate with third-party vendors to resolve complex AV issues when required
• Work effectively in a project-based environment, demonstrating flexibility and teamwork
• Perform other duties as assigned
Requirements
• Valid work permit in Germany
• English – mandatory
• German language proficiency – minimum B2 level
Benefits
• Opportunity to work with international clients
• Exposure to enterprise-level IT environments
• Professional and collaborative work environment
• Career growth opportunities based on performance
If you're an IT Support professional looking for stable on-site work with team support, apply now.
Send your English CV