Company Overview
Service Now is a global market leader delivering AI-enhanced cloud-based technology to thousands of customers. Our platform connects people, systems, and processes to help organizations work smarter, faster, and better. This description reflects the company context and purpose for this role.
Job Description
We are looking for an engagement/project manager with experience in implementing or operating the Service Now platform or other similar enterprise platforms. As a Service Now Engagement Manager, you will lead an Expert Services delivery team that provides rapid value for customers. Principal Engagement Managers are seasoned leaders who build high-performing teams, accelerate time to value, and drive rapid and effective program decision-making.
You will use your advanced leadership skills and expertise in delivery and utilize Now Create, the Service Now Implementation Methodology, to drive successful customer outcomes. You will lead the delivery team through large, complex customer engagements, including:
Lead the delivery team throughout the engagement and drive the overall vision and direction.
Collaborate with the Sales