* Evaluate, test, and pilot adoption of emerging learning technologies, digital learning tools, plugins, and platform developments, including AI-enabled solutions that automate routine tasks, enhance content creation, analytics, learner support, and workflow efficiency.* Contribute to defining the ethical and transparent use of AI in the programme.* Deliver training and demonstrations to staff and SMEs on new tools, LMS features, and digital learning practices.* Design and configure virtual classrooms for synchronous and blended training.* Contribute to course development by supporting module structure, learning pathways, online activity design, and multimedia development.* Upload, configure, and test e-Learning modules (SCORM/xAPI), quizzes, videos, and learning resources.* Provide UX and graphic design support to improve course presentation, platform navigation, and overall learner experience.* Ensure compatibility across browsers, devices, and learning standards.* Review platform performance and user behaviour insights to propose UX‐oriented improvements.* Strong functional experience as administrator of Moodle/Moodle Workplace and other modern LMS used for delivering online training (e.g. Canvas, Blackboard, Open edX, Cornerstone, Totara).* Experience in designing and developing LMS-based learning experiences to enhance learner engagement.* Knowledge of digital learning integrations, including APIs/web services, SSO (SAML, OAuth2/OpenID Connect), and SCORM/xAPI/LTI.* Understanding of AI in digital learning: content generation, analytics, basic automation, personalization, and emerging AI tutor capabilities.* Knowledge of cybersecurity, data privacy, user access control, and content integrity.* Ability to configure dashboards, analyse learning metrics, prepare reports, monitor participation, encourage progress, apply engagement tools, and interpret data for programme improvement.* Ability to apply UX principles to improve learner journeys, navigation, clarity of course structures, and overall usability of digital learning environments.* Experience in preparing user documentation and delivering training sessions.* Capacity to collaborate effectively with IT teams, hosting providers, developers, instructional designers and subject-matter experts.* Demonstrated programming skills in at least one relevant language (e.g., JavaScript, Python, SQL, or other scripting languages).* Desirable skills include instructional design, graphic design, digital learning experience design, or multimedia production.* Strong organizational abilities and attention to detail.* Ability to prioritize and work effectively in a dynamic environment.* Creativity, problem-solving skills, and initiative.* Excellent communication and teamwork skills.* Ability to work collaboratively in multicultural environments.* Communicating for Results* Effective Collaboration* Cultivating Progressive Growth* Professional Accountability* Relevant Digital Proficiency* Diversity, Equity and Inclusion* Minimum of three years of experience in digital learning technologies, operations, or platform support using any LMS environment, preferably in the context of adult learning.* Experience contributing to system integrations or connected digital platforms.* Experience with AI-enabled learning tools or analytics is an asset.* Experience in producing guidance materials or delivering training.* Multimedia, graphic design, virtual classroom design, UX-related experience is desirable.* Relevant experience in international organizations and/or multicultural contexts is a distinct advantage.
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