Your Mission
You
are passionate, dynamic, flexible and reliable
like the luxury environment and understand luxury clients’ needs
are willing to build your network and build relationships with your clients
love to work in a team
are sensitive to craftsmanship and high-end products
Then here is the perfect opportunity for you to join our Team as Sales Associate at 60% for a 6-months fixed term contract starting in January 2026 within our Montblanc Boutique in Lugano.
The Sales Associate Is Responsible For
The achievement of sales targets, monitoring individual/boutique sales goals and identifying opportunities to gain new clients and increase sales
Impeccable product know-how and ability to engage clients with appropriate products / collections
Exemplary Customer Service as well as the management of the ASS inventory
The handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clients
Providing all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating and cleaning the data
Correct visibility inside and outside the boutique
The Sales Associate Also Ensures
Adhesion to Boutique security and loss prevention procedures
Regular inventory controls and random stock checks
Goods-in receipt and stocking and transfers of goods
Expertise in a selected product category; regular sharing of knowledge with team members
Your Precious Skills We Are Looking For
5+ years experience in retail business environment or luxury brand business
Retail or hospitality background with an affinity for luxury
Passion for the Maison, its history and culture
Strong interpersonal and sales skills
Constant proactivity
Excellent selling skills
Exemplary team working spirit
Strong communication skills – vis-à-vis clients, Boutique team, HO Management, suppliers, partners
In-depth knowledge about the product portfolio
Solid competence with till systems (SAP,GK), Sales Force and Microsoft Office
Fluent in Italian, English and another language is an asset
Still wondering why you should join us?
Integrating, developing and supporting our People is essential to us
Potential future growth opportunities within Montblanc & the Richemont group
You will get to discover our brand-new boutique!
You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise
No day will be like another!
Your daily activities will be interesting, challenging and diverse
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