Your Mission
You
* are passionate, dynamic, flexible and reliable
* like the luxury environment and understand luxury clients' needs
* are willing to build your network and build relationships with your clients
* love to work in a team
* are sensitive to craftsmanship and high-end products
Then here is the perfect opportunity for you to join our Team as
Sales Associate at 60% for a 6-months fixed term contract starting in January 2026
within our Montblanc Boutique in Lugano.
The Sales Associate Is Responsible For
* The achievement of sales targets, monitoring individual/boutique sales goals and identifying opportunities to gain new clients and increase sales
* Impeccable product know-how and ability to engage clients with appropriate products / collections
* Exemplary Customer Service as well as the management of the ASS inventory
* The handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clients
* Providing all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating and cleaning the data
* Correct visibility inside and outside the boutique
The Sales Associate Also Ensures
* Adhesion to Boutique security and loss prevention procedures
* Regular inventory controls and random stock checks
* Goods-in receipt and stocking and transfers of goods
* Expertise in a selected product category; regular sharing of knowledge with team members
Your Precious Skills We Are Looking For
* 5+ years experience in retail business environment or luxury brand business
* Retail or hospitality background with an affinity for luxury
* Passion for the Maison, its history and culture
* Strong interpersonal and sales skills
* Constant proactivity
* Excellent selling skills
* Exemplary team working spirit
* Strong communication skills – vis-à-vis clients, Boutique team, HO Management, suppliers, partners
* In-depth knowledge about the product portfolio
* Solid competence with till systems (SAP,GK), Sales Force and Microsoft Office
* Fluent in Italian, English and another language is an asset
Still wondering why you should join us?
* Integrating, developing and supporting our People is essential to us
* Potential future growth opportunities within Montblanc & the Richemont group
* You will get to discover our brand-new boutique
* You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise
* No day will be like another
* Your daily activities will be interesting, challenging and diverse